Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

We have generally have had a good experience

Employ more specialist. For some issues it takes very long to get an appointment

September 2, 2024 at 8:22 am

Very good

N/A

Quick appointment

September 2, 2024 at 8:22 am

Good

The doctor showed that he cared and showed willingness to help me with my issues.

Sometimes the receptionists can be rude and abrupt on the phone. They need customer service training.

September 2, 2024 at 8:22 am

Good

Having more appointments and opening on Saturday as well for working patients

September 2, 2024 at 8:22 am

Very good

The Doctor I had consultation with was very helpful.

It would be more helpful if more face to face consultations are allowed.

September 2, 2024 at 8:22 am

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