Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

I understand that sometimes it’s difficult getting an appointment but the staff always try their best to help.

I suggest that you have one doctor in the surgery for pre – booked (appointments booked few days in advance) or doctors for patients in employment.

August 1, 2024 at 9:15 pm

Poor

August 1, 2024 at 9:27 pm

Good

The doctors I have seen recently, Dr Kumari and Dr Joshi have been amazing but I have used email to order hrt medication. Sent first email kn Monday but still waiting for a proper response
Worrying as I have taken last tablet of utrogestan today

When email response yesterday stated that medication could be prescribed as i have had it recently, I am still waiting for confirmation that medication has been prescribed.
This system seems better but just needs tweaks. Much better than waiting hours for phone to be answered

August 1, 2024 at 9:35 pm

Good

The customer service was good and the doctor was very clear and informative with the information he was providing.

N/A

August 1, 2024 at 9:59 pm

Neither good nor poor

Very hard to get appointments when u really need it

To improve appointments system

August 1, 2024 at 11:16 pm

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