Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

You must include a field id or key in your graph shortcode.

Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

When we ring to make an appointment they need to be more patient need to speak calmly and kindly as some people can’t explain or understand.

July 23, 2024 at 9:33 am

Neither good nor poor

The receptionist talking to other staff more than 10mins, we are waiting in the queue so please take this into consideration.

July 23, 2024 at 9:40 am

Very poor

Very unhappy about service from Darshna – came for blood test made me feel anxious and upset with no empathy. Made her aware of my fear but did not acknowledge me and told me she could not help me. 0/5 stars.

July 23, 2024 at 9:43 am

Very good

Keep up the good work.

July 23, 2024 at 9:48 am

Very good

Big thanks to the Drs and reception staff.

Increase the telephone line for getting appointment not to wait long.

July 23, 2024 at 9:49 am

Take the Friends and Family Test