Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Neither good nor poor

Always difficult to get through for appointments. System not user friendly for elderly patients

Have more people able to answer the calls

November 4, 2026 at 4:27 pm

Very good

Because I had always good service
Ane I really appreciate my GP and my NHS
thanks a lot

I think don’t need anything all good

November 4, 2026 at 5:56 pm

Very good

I missed an appt due to loss of memory related to my Long Covid-19 diagnosis; something I’m really struggling with but thankfully the staff were super understanding and compassionate that I was booked for an appt to have bloods taken the following day for which I am grateful.

None currently

November 4, 2026 at 6:06 pm

Neither good nor poor

Very difficult for housebound disabled patients to message surgery via email. Such messages are rejected. Also the Flue vaccination for housebound is year after year only done belated after the peak winter is over. Also housebound disabled patients for find it near impossible to attend the hospital without surgery arrangement for ambulance transport from home to hospital and back.

As abobe

November 4, 2026 at 6:10 pm

Very good

Very good staff

November 4, 2026 at 7:15 pm

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