Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

You must include a field id or key in your graph shortcode.

Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Poor

Long wait time. Hard to get appointment , reception isn’t discreet

Doctor kept saying “it’s fine” after each sentence when obviously it wasn’t

November 3, 2026 at 9:52 am

Good

Getting to see is very difficult this could improve overall adequate service

Please can more appointment been given after waiting on the phone for several minutes only to be told no appointment are available : I am aware due to refurbishment rooms are restricted but more should be done for patients welfare & care

November 3, 2026 at 9:53 am

Good

November 3, 2026 at 9:54 am

Very good

Its getting easy now to get appointment to see doctor little bit better.we

It should be able see or speak a particular doctor when we need them

November 3, 2026 at 9:54 am

Very poor

Cause the surgery will never improve their service so no point for asking patients for reviews cause every patient will give a bad review

Sort your staff out and tell them to be nice to people not be rude to them cause if your staff can’t tolerate bad behaviour then people will not stand your staff rude behaviour too it works 2 ways not 1 way

November 3, 2026 at 9:56 am

Take the Friends and Family Test