Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Good | I think the doctors have been responsive and nformative | Honestly, not sure what could be done better | August 5, 2026 at 10:15 am |
Neither good nor poor | I feel the reception staff are not helpful. Maybe give them more training to be polite and understanding of the problem or query. | Staff need to have more empathy and have better understanding. Stop fobbing patients off and be more helpful. | August 5, 2026 at 10:17 am |
Neither good nor poor | The receptions are not very helpful. | August 5, 2026 at 10:19 am | |
Poor | I wanted blood test done at my surgery but was told no appointments available even though I called at 8am | You should have enough nurses to do blood tests at the patients surgery its not the patients fault if you have nurses on sick and they have to go to other surgery which is far from their home not very good at all. We were told by a doctor there will be enough nurses after the refurbishment clearly not ! | August 5, 2026 at 10:20 am |
Good | I always find the receptionist extremely helpful, warm and friendly even when she is very busy and multitasking. | If you could train all the other receptionist like the lady at Doncaster Rd branch I believe you could have a super organised team, this could especially benefit the brand. | August 5, 2026 at 10:25 am |