Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very poor

Dr Mohammed was fantastic but unfortunately was running over 20 minutes late due to appointments not being scheduled properly.

Actually book double appointments for those that require it so that everyone doesn’t have to wait. The patient after me had to wait over 20mins & will be a further delay if other patients do the same.

May 1, 2026 at 12:44 pm

Very good

May 1, 2026 at 12:46 pm

Very good

May 1, 2026 at 12:48 pm

Neither good nor poor

Patients call at 8am. At 8.05 you at 30 or 80 in the que by the time patients get a call back all the appointments are gone. Can’t speak to a GP on the day and face to face appointments are not always available. For some issues a face to face appointment is necessary.

A better telephone appointment service. The website for appointment does not always work.

May 1, 2026 at 1:05 pm

Good

May 1, 2026 at 1:15 pm

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