Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Poor

The young 3 receptionists girls was too busy talking also was busy looking on their phones. They didn’t acknowledge the people standing there which is the first thing they should. When I came in to give my stool test I had to wait for them to finish talking.

Train your receptionist people properly and learn how service the people in front of you first.

April 16, 2026 at 3:33 am

Good

Doctors listen to the problem and they helpful.

Appointment system is to long wait on phone

April 17, 2026 at 7:27 am

Very good

Since the renovation, the surgery is very welcoming and looks professional.
The staff, nurses and doctors are always friendly and helpful.

April 17, 2026 at 8:49 am

Very good

April 17, 2026 at 9:12 am

Good

I was seen on time

Every thing eas good

April 17, 2026 at 9:31 am

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