Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

March 8, 2024 at 7:05 pm

Poor

Can’t get thru on the phone and the appointments are not available when you get thru after 45 min wait! And if you are lucky to speak with someone the GP of choice is not available.

Just about everything can be improved. The old system of seeing the GP when required was working well. Why are they not available for face to face? Everybody has returned to normal so why not you

March 8, 2024 at 10:16 pm

Very good

The doctor was very helpful and explained it very well. Definitely worth recommending to someone

March 9, 2024 at 12:14 am

Very good

Doctors very good and very helpful. All staff good n helpful. At Doncaster Rd surgery.

Long wait on phone to get Appointment.

March 9, 2024 at 11:03 am

Good

Friendly service at all times, will help with any enquiries.

Online accessing of records needs to be accessible easier, especially if permission is granted to access child under age 16- asked multiple times over the phone and at the surgery for access for child’s record unfortunately still not sorted.

March 9, 2024 at 12:31 pm

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