Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Poor

The receptionist who took the call told me to ring back which was not good for me.

It’s needs more improvement on telephone and receptionist manners. Have more appointments and doctors on call.

March 8, 2024 at 9:08 am

Very poor

Take so long in answering calls very long wait

Answer calls no long wait

March 8, 2024 at 9:38 am

Neither good nor poor

March 8, 2024 at 9:53 am

Very poor

They don’t answer calls or sort medical things out on time causing nuisance to pharmacy for medication

Get staff that are more competent

March 8, 2024 at 12:31 pm

Good

Poracti

Proactively addressing issues related to abnormal blood test results.
The pharmacist answered all my questions.

March 8, 2024 at 12:52 pm

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