Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very poor

Practice staff is not good at picking up the phones phone keeps on ringing atleast 40 min before been answered if lucky..
The most annoying thing is the triage forms its only a questionnaire with very few list of problems…there is no way pt can describe the problem they have….

Atleast review the triage form

March 3, 2026 at 2:22 pm

Very good

Very friendly staff, works with a smile

Keep up the hard work

March 3, 2026 at 2:48 pm

Neither good nor poor

Every time I try to book appointments I’m unable to get appointments face to face and reception are not friendly! She always say they fully book and say you have try again next day ! Recently i had pain in my ear and wanted doctors to see me face to face then she book me to merlin vaz health centre and I was seen and then nurse referred me to ENT luckily my appointment came through straight way and was treated! Both doctors and at the hospital are are amazingly supportive and helpful!

N/A

March 3, 2026 at 2:53 pm

Neither good nor poor

March 3, 2026 at 2:54 pm

Good

March 3, 2026 at 3:00 pm

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