Friends and Family Test Results

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Thinking about our GP practice… Overall, how was your experience of our service?	Please can you tell us why you gave your answer?	Please tell us about anything that we could have…	Date
Neither good nor poor	No staff at the front. Lots of chairs put to barricade which could be hazardous.		February 27, 2026 at 4:23 pm
Very good	Dealt with effeciently.		February 27, 2026 at 5:32 pm
Very good	Efficient & polite		February 27, 2026 at 6:11 pm
Very good	Appoint was offered as first available. Was regularly prompted as reminders for not to miss out. The clinic staff was very friendly, listening, explained procedure and when to expect results. Very informative.	To keep up with good service.	February 28, 2026 at 12:03 pm
Very good	Very quick, very good service. I received a call straight away from Dr Amin, he advised me on what I needed to do and put me in for an appointment on the same day within the next few hours. When I arrived, I was seen by the reception, even though she was on the phone she gave me the you’re in bottle and then asked me to wait for the blood test which took no more than 10 minutes. Brilliant service. I was working at another medical Centre near the reception area and the receptionist was booking patients with waiting times of almost over a month. So I can only thank the professional staff at Spinney Hill giving me an excellent service.		February 28, 2026 at 3:25 pm