Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Don’t know

Form doesn’t appear at 8 am to book a appointment.

Make it easier to book an appointment.

February 4, 2026 at 5:08 pm

Good

February 4, 2026 at 5:11 pm

Very good

Had great support from the reception team.

February 4, 2026 at 5:17 pm

Poor

The receptionist said her system was slow gave my details to her 4 times. Her colleague said just go upstairs and you will be calked. Sat waiting for 40 mins then asked the nurse. She said i wasnt on the list. The lady who booked my appointment booked it for the wrong day but told me to come today as the GP instructed an urgent blood test. The receptionist sorted it out for the nurse to see me.

Better communication between all parties!

February 4, 2026 at 5:24 pm

Very good

Josh accommodated an appointment on a Sunday for my father. This helped tremendously as I live away and visit him on weekends only. Thank you so much

Extending appointments and home visits helps us so much.

February 4, 2026 at 5:25 pm

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