Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

February 4, 2026 at 12:33 pm

Poor

Called at 8am got thru at 8:45 and got told there’s no appts.
But when you call for future appts they tell you to call in the day! Seems counter productive and a waste of time
Leading to frustration and no medical help from the surgery.

An alternative healthcare service should’ve been offered.

An alternative healthcare service should’ve been offered.

February 4, 2026 at 12:36 pm

Poor

Called at 8am got thru at 8:45 and got told there’s no appts.
But when you call for future appts they tell you to call in the day! Seems counter productive and a waste of time
Leading to frustration and no medical help from the surgery.
Especially as I was told too callin at 8am for an appt
An alternative healthcare service should’ve been offered.

An alternative healthcare service should’ve been offered.

February 4, 2026 at 12:36 pm

Very good

I am satisfied with your service

You should have a phone line for general inquiry.

February 4, 2026 at 12:37 pm

Good

February 4, 2026 at 12:39 pm

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