Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

The nurse is amazing and very professional and polite she always make me feel at ease, she’s absolutely brilliant Nurse Masharu.

January 21, 2026 at 11:52 am

Very good

Whenever I need appointment I always get it

January 21, 2026 at 12:49 pm

Very poor

The nurse was very rude and obnoxious I was in the waiting room on the phone and concluding my call with the fire service and she was rude about it she was 5 minutes behind time and she was still rude telling me that I should come prepared with my sleeves rolled up and ready for her to take some blood. I was shocked and bewildered as, in the 50 odd years, I have never encountered such a rude person

All the above points that I have made should be taken into account and the ‘nurse’ should be disciplined and told to treat people with respect, dignity and courtesy

January 22, 2026 at 4:15 pm

Very good

The lady who carried out my blood test was absolutely wonderful. She was clearly very experienced and made me feel completely at ease throughout the process. I truly hope this feedback reaches her, as she is exceptional at what she does and an absolute asset to your team.

N/A

January 22, 2026 at 5:15 pm

Very good

Ask me if had any problems and adjusted to my needs

Nothing much

January 22, 2026 at 6:00 pm

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