Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

January 5, 2026 at 5:20 pm

Good

January 5, 2026 at 5:39 pm

Poor

Cause the phoneline is always busy and it says your 30 in the queue it really needs improving

Answer the phone straight away without waiting like years ago

January 5, 2026 at 6:09 pm

Good

Appointment can be more accessible, maybe have a 1.00pm call time to book for afternoon appointments as only 8.00am as it’s difficult work working people to ring at home 8.00 and the all appointments for all day are gone

January 5, 2026 at 6:09 pm

Very good

She heard what I had to say about my health condition, and was very helpful. Thank you

January 5, 2026 at 6:23 pm

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