Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Neither good nor poor

I was informed by the receptionist on 30th September that all appointments will be on line from 1st October including for my 80 year old father. How can you expect patients of this generation including inability to use technology to be able to make appointments online. This puts a greater burden on family and friends to complete.

To at least allow vulnerable and elderly patients to have their appointments made via telephone

October 1, 2025 at 10:25 am

Very good

October 1, 2025 at 10:38 am

Good

Everything went smoothly communication wasn’t there

Staff communication improvement

October 1, 2025 at 10:50 am

Very good

I experienced a good service with smiles

Sorry, how can l, when you already have much cleverer staff at your surgery

October 1, 2025 at 11:01 am

Very good

I like to give ansare.

No all is well

October 1, 2025 at 11:10 am

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