Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Excellent service

Everything is perfect

October 1, 2025 at 8:45 am

Very good

October 1, 2025 at 8:46 am

Very poor

It has been 2 weeks and i have not received any help or service from the GP. I have been severely injured and i am house bounded however, no nurse came for dressing, i have no medication, no wheelchair, no adjustable beds. This is very disappointing and frustrating. I’m looking forward to change my GP and file an complaint against the GP.

October 1, 2025 at 8:48 am

Poor

Cause the receptionist are very rude and they say they know we all but they become the doctors

Find better workers that respect patients

October 1, 2025 at 8:48 am

Good

Things have massively improved in recent times. The receptionists actually listen and do try to give an appointment. Doctors also don’t dismiss concerns.

It would be good if you could see the same doctor. Or even the same few doctors. There are too many doctors who are locums. Being able to book a future non urgent appointment would be the biggest improvement, rather than having to ring at 8am everyday even though it’s something that could wait.

October 1, 2025 at 8:48 am

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