Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

It may take a call or two or even a visit to surgery but usually issue is sorted/resolved.

Access to a doctor of your choice more easily.

September 1, 2025 at 4:04 pm

Very good

September 1, 2025 at 4:04 pm

Good

The attendance is good

Keep doing it and always good to improve

September 1, 2025 at 4:04 pm

Very poor

Medication scripts are always late or incorrect when it goes to the pharmacy. Then I have to find someone to take me to the surgery to resend it as when I phone your reception staff keep saying you need to speak to a doctor and don’t listen.

Just get it right first time and teach your staff simple customer service.

September 1, 2025 at 4:05 pm

Good

Because staff good 👍

Now the looking after me know

September 1, 2025 at 4:08 pm

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