Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Today I came to give blood to do a blood test. The nurse was very courteous, smiling and made me comfortable. The whole procedure was done quickly and without any pain.

August 16, 2025 at 4:27 pm

Very good

The lady “ Darshana “ who did my blood test was very friendly and I didn’t feel any pain while she took my blood .

Ask your Receptionists to wash their hands or at least wear gloves when they are putting urine samples with forms to be collected by the hospital service next day .when I noticed this thing on 11 August, 2025 , in the evening, I didn’t feel like holding even a piece of paper from her .

August 17, 2025 at 7:50 pm

Very good

Excellent service

All good thanks and keep up the good service

August 18, 2025 at 12:20 pm

Good

August 19, 2025 at 7:18 am

Very poor

I requested for a fit note on line and the receptionist rang me back and was very rude and was shouting at me. I tried to explain I needed the dr to tick the phase return and amended duties at work box but insisted I didn’t need to do this. My workplace has told me I needed this on my fit note and so did the Dr previously. She would not allow me to explain or listen to a word.

Need professional receptionists who are good listeners. and trained on how to deal with fit notes.

August 19, 2025 at 9:38 am

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