Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Good | Everyone is very helpful and attentive | August 2, 2025 at 9:11 pm | |
Very good | I hepi | August 3, 2025 at 6:47 am | |
Good | August 4, 2025 at 7:02 am | ||
Good | All way been polite, special, reception. | N/A | August 4, 2025 at 7:15 am |
Very poor | I’m currently very upset with the service I’ve received while trying to book an appointment. I’ve followed the advice to call at 8am, but by the time I get through, there are never any appointments left. I also tried submitting a request via the online Accurx system, only to receive a call back by 8:15am saying all the slots are already gone — and I’m told to try again the next day at 8am. This cycle is incredibly difficult, especially when you’re dealing with ongoing health issues. I’m suffering from migraines and having trouble sleeping, so being told to wake up early every day just to attempt (and fail) to get an appointment is really disheartening. What’s more upsetting is how dismissive the reception team has been — there’s no compassion, no flexibility, and no real attempt to help. I understand the NHS is under pressure, but the system feels broken and deeply unfair for patients who are already unwell. I’m left feeling neglected, frustrated, and without the care I genuinely need. | August 4, 2025 at 7:37 am |