Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Poor

Was at the practice first thing in the morning for my appointment and I just requested to book my mums annual blood test appointment for another convenient day abd receptionist refuse and said to call and book.

I understand if she was busy but she clearly wasn’t busy and no other patients was there at that time

Receptionist are clueless on the phone and in surgery and never provide good advice or help as they should as a receptionist

May be appointment a good receptionist who are more professional and knows there duties

July 30, 2025 at 8:50 am

Good

July 30, 2025 at 9:42 am

Very good

July 30, 2025 at 1:27 pm

Very good

She took the blood without leaving a mark and was friendly and polite.

July 30, 2025 at 4:17 pm

Very poor

Seen before my appointed time.
Explained my questions clearly.

Nothing.

July 30, 2025 at 6:31 pm

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