Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

I didn’t have to wait long for my appointment

Receptionist should not ask the patient what reason they want to see a doctor because it should be personal between doctor and and patient

July 18, 2025 at 6:04 pm

Good

Was seen within 10 mins

Nurses and doctors need to give their names when we see them . At least we know who we are talking to.

July 19, 2025 at 8:54 am

Very good

Excellent service from skilled and experienced clinician. In a single go the task was performed successfully.

My experience with clinician yesterday for the same purpose was very much disappointing. Clinician could not complete the task. I had never issue for the same task ever in the past. Upon unsuccessful completion of that, was TOLD to go to hospital to get the task completed. Sadly the hospital turn it down due to it required an appointment for same purpose.
The same clinician could not do well the similar task in the past for me.
The individual may need further support and training to help patients in better way.

July 19, 2025 at 9:19 am

Very good

Staff are helpful and friendly

July 19, 2025 at 4:27 pm

Very good

I find staff very pleasant and helpful Doncaster Road surgery after refurbishment is quite good. Had my annual review done and happy with that.

Thanks Balwant

July 19, 2025 at 6:35 pm

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