Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

The nurse I saw was very friendly and kind. I am a bit nervous with needles but she made me feel calm and was very good. Always have a good experience and always feel looked after. Many thanks to all

July 12, 2025 at 9:42 am

Very good

I rated my GP as very good because of their attentive and compassionate approach to patient care. They take the time to listen to my concerns, provide clear explanations about my health, and involve me in decision-making regarding my treatment. Additionally, the staff is friendly and efficient, making the overall experience positive. I appreciate the thoroughness of the examinations and the follow-up care, which gives me confidence in their expertise. Overall, my interactions have consistently been positive, leading to my high rating.

July 14, 2025 at 7:59 am

Very poor

Whenever I try to take an appointment, every time I get to hear that the appointment is booked, I have to wait for 1 hour for the call and then at last I get to hear that it is booked.
VERY DISAPPOINTED

You should provide other methods for booking such as through an app

July 14, 2025 at 8:05 am

Very good

July 14, 2025 at 8:21 am

Very good

Notice changes quick and even receptionist are good what they do

Not as far as I could see

July 14, 2025 at 9:10 am

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