Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very poor

Telephone calls take ages to be answered
This has been going for years and never addressed and still continues to be poor

When you get all the appointments are gone

Like any business answer calls swiftly and in a timely manner
Offer face to appointments

July 7, 2025 at 4:30 pm

Very good

Very professional from the front desk to the doctors and nurses 10 out of 10

Nothing more all was top

July 7, 2025 at 5:14 pm

Neither good nor poor

In response to my answer once you’ve got through front the obstacles of the reception the doctors& clinicians are very professional but even though the callback system is available even at8oclock in the morning the answer phone says all appointments for the day are already booked surely something should be done for pensioners who are not internet savvy get NHS funding that’s announced to help pe.nsioners

July 7, 2025 at 5:23 pm

Good

July 7, 2025 at 5:25 pm

Neither good nor poor

July 7, 2025 at 8:52 pm

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