Friends and Family Test Results

Very good

DR Shittu is an excellent doctor and follows through on what he says. Also helped me get the help I need and made sure I got the necessary appointments

Better system for getting appointments. Waiting over an hour on the phone to try and get an appointment and told they are fully booked. Sometimes receptionist staff can be abrupt. But I understand they are under pressure too

Very good

Very poor

Receptionist; one was very rude and when given medication they give you anything

Good

I like because its very fast appointment i get doctor also very friendly

phone coll waiting is quite long improvement

Very poor

Had a blood test a couple of weeks ago, results showed my medicine needed adjusting but no call back from rhe Dr. I had seen this on the online medical record and rang the surgery up myself to be told there’s probably nothing to worry about and if I haven’t had a call from the dr then everything is fine. Few weeks later I received a letter from the thyroid register that my dosage needs increasing after that blood test. Rang the drs again and was prescribed the wrong dosage. Had to ring again the next day to have it corrected. Its absolutely ridiculous.
Not only that, took me 4 days to get an appointment for my son being passed back and forth from surgery to pharmacy as no one wanted to see him. I couldn’t even get an urgent appointment myself last week even though I rang 3 days in a row. My condition was bad even the pharmacist who saw me said I should have been seen by a dr.

Everything. Give appointments so we can be seen by a dr, update us on results. We pay taxes for a reason, not so that we get told “no” or be passed around different clinics to be told “your dr needs to see you instead”.
I bet all these people that actually don’t work and don’t pay taxes are getting all the appointments.