Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Receptionist Hansa and Hina were really helpful and the Nurse who did my annual review was very good , Answered all my questions very well and she was very polite and explained me properly.

The surgery’s new look is very impressive

November 7, 2024 at 10:19 am

Very good

Recently I have been suffering from knee problems. From the Reception, Admin Staff to the Doctors, all been very helpful to help me. The staff are experienced and with great knowledge in medicine. They all try their very best to help you. It is a very busy practice.

Some times to get an appointment, the telephone lines are very busy. Please start the online appointment system.

November 7, 2024 at 11:59 am

Very good

November 7, 2024 at 2:33 pm

Good

I was seen by Tarika and she was very helpful. Why can’t ee get appointments to see the sinor doctor who we have seen for a before.

Make more easy to se a doctor face to face.

November 7, 2024 at 4:13 pm

Very poor

Receptionists lie.
Phones never answered.
Doctors appoint impossible.
Dirty waiting area.

Check the information the receptionists are giving.
Answer the phone.
Allow appointments.
Clean waiting area.

November 8, 2024 at 6:47 am

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