Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Because of my current health issues Darshna who took my bloods was very reassuring about future blood tests to ask for her if any problems etc.

November 5, 2024 at 5:21 pm

Very good

Dr Lakhani and Nurse Darshna who I have recently had appointments with have both been amazing and delivered a high quality service

The only negative is when calling I have had to on occasion plead me case for an appointment which isn’t a nice feeling especially when it is for a sensitive matter

November 5, 2024 at 5:41 pm

Very poor

I didn’t even get an answer as to why I needed to retake my blood test. She was unsure herself, and I mean no offense but I’m in England, I expect to speak English with my doctors when discussing my health to ensure everything is understood. I left confused, she spoke broken English, and struggled to find the correct words.

Explain to me the reasons for retaking a test and done in proper English. It is my health and I have a right to know

November 5, 2024 at 6:04 pm

Neither good nor poor

New layout feels very cramped with confidential information about patients being heard across the waiting area.

November 5, 2024 at 10:06 pm

Neither good nor poor

Because when I need appointment I can’t get it

Please any time I need appointment I can get it

November 5, 2024 at 10:24 pm

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