Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Very good | I found the nurse very supportive and informative | October 17, 2024 at 4:35 pm | |
Very good | I didn’t have to wait long , darshna was very good. Explained me everything ect | Nothing really at this point | October 17, 2024 at 9:30 pm |
Very good | Pleased with nurse and how friendly she was | October 18, 2024 at 3:47 pm | |
Very poor | Called up to get an appointment which I knew would need to be face to face. Receptionist provided me with a telephone appointment due to ‘staff shortages’. GP called, told me I needed to be seen face to face. I told the GP, that I did request this and was told in a rude tone, this is our new system of telephone appointments. To top it off, I was then insulted by being told that I needed to get a better telephone line as I couldn’t hear the GP, when clearly the issue came from the GP’s side. How would anyone know of your new system if you do not let your patients know? Why can’t the GP accept that the phone call issue was from their side? | Train your GP’s regardless of seniority of how to treat patients. They are totally rude for no reason and have a sense of pride, when their sole duty should be to make patients feel at ease. Totally unhappy with the care provided by one of your senior GP Partners. | October 21, 2024 at 8:03 am |
Very good | All staff are very helpful and friendly | The appointment booking system is atrocious. It’s like a rat race at 8am. No sick person should have to call at 8am on the dot and wait upto 45 to not get an appointment. | October 21, 2024 at 8:42 am |