Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

There has been some improvement with the service & appointments.

October 1, 2024 at 12:19 pm

Poor

Even facilities change for spinneyhill med still when call oh the doctor wanted refer as he dealing with case will be in tomorrow when I call started 8 morning even retain call. All book so annoying then other Gp’s gets misunderstood. Please can put through doctor when he is there he know exactly talking about.

Appointment when they call at 8

October 1, 2024 at 12:29 pm

Poor

Anytime you ask for appointment there is none
You have to ring at 8.00 am
8.10 all the appointments slots are booked have to ring next day,and the day after

Improve on appointment as an old person should have some leverage.
Why can’t the receptionist give appointments for next day/days

October 1, 2024 at 12:32 pm

Very poor

October 1, 2024 at 12:57 pm

Very poor

Getting an appointment recently has been so so hard despite waiting in the Que for ages

Go back to the old system

October 1, 2024 at 1:05 pm

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