Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Good | Because the people there were really kind and understanding. | There is not much you can improve I think it’s perfect | August 1, 2024 at 9:12 am |
Neither good nor poor | Getting an appointment is really bad and also waiting to get through to the surgery is too long to wait sometimes we are waiting for nearly an hour. | Have more available appointments and also option to book appointments for other days. | August 1, 2024 at 9:12 am |
Very poor | Doctor is very good | Receptionist very bad I come to surgery that day she take 15 minute behind one person and there was a big queue and she’s ignoring everyone | August 1, 2024 at 9:13 am |
Very poor | The reception staff can’t seem to get anything right, even after giving them a birth certificate they registered my son incorrectly, if I hadn’t spotted it it would have caused issues on his NHS records as advised by my health visitor. When asked for an appointment for contraceptive I was told I couldn’t have an appointment until a mother and baby check was done and that could be anytime up till 12 weeks and that there wasn’t anyway I could have one without it. | The reception staff need significantly more training and need to have the ability to understand the needs of patients. There are some of us that only call upon doctors for genuine appointments and we are always turned away by the reception staff. | August 1, 2024 at 9:13 am |
Very poor | Doctor didn’t do my repeated prescription | Better customer service | August 1, 2024 at 9:13 am |