Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Very good | Being lucky to request a call back from the doctor. And the highest, professional and kind service is offered from the Doctor. | If appointment system can be better. Calls showing number in the queue is always beyond 20, and at time of appointment request, mostly no appointments available for that day. “Call again the next day” just adds up waiting and suffering. This is my experience in general. If contacted later for appointment, no way i could get to see the doctor on that day. | May 2, 2024 at 8:34 am |
Very good | May 2, 2024 at 8:34 am | ||
Very poor | The telephone lines should get better also the appointment system is very poor | Sort the telephone systems out also the staff needs to be polite with ppl especially the ones that can’t speak English | May 2, 2024 at 8:35 am |
Neither good nor poor | I and others had to wait as there was only one receptionist who was trying to complete documentation for a new arrival in this country and was not quite apt at dealing with it. | Have a receptionist to deal with appointments only and have new patients dealt with privately as it exposes their situation with everyone waiting in reception. | May 2, 2024 at 8:36 am |
Very poor | If the patients are late by 1min they will cancel ut appointment but if patients reach there on time they make them wait there | May 2, 2024 at 8:36 am |