Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Neither good nor poor

As last from 2 weeks my baby was having ear pain badly GB doesn’t receive call early it hold on line and when we ask for appointment we don’t get early
And also plz recommend anything which can cure kids fastest possible
Plz make some changes for kids if they need GB thank you

Plz make some changes for kids if they need GB bcz they can’t bare pain as they are very small

November 3, 2026 at 5:16 pm

Very good

Nurse was very good. Polite, professional and very quick.

Self check in system

November 3, 2026 at 5:26 pm

Very good

From the moment I checked in the staff were very helpful
And all you nurses doctors are very friendly and helpful

Just keep up the good work you’re all doing

November 3, 2026 at 5:32 pm

Poor

When we call we are not given appoitments.

More organised system of giving appoitments and when we call in tbe afternoon there should be availablilty for people who work during the day

November 3, 2026 at 5:57 pm

Neither good nor poor

Always feel like I’m chasing reception to arrange blood tests etc… when I’ve been told that they should contact me but they never do.

Better communication.
Better at follow ups
Have a specialist female menopause and gynaecology doctor

November 3, 2026 at 6:30 pm

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