Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very poor

No comments wrost surgery when your try to book appointment hardly you get it always been told to call next day

Listen to patient they wont be calling doctors if they could slove their issues themselves,please bring back patient care!!

November 3, 2026 at 10:16 am

Very good

I had no problem accessing GP or Nurse services.very good practice management. Everything runs smoothly

Please increase online appointment booking

November 3, 2026 at 10:17 am

Very good

November 3, 2026 at 10:19 am

Neither good nor poor

Too long on the phone when I ring in add too many questions to be asked for a simple thing

Answer the phone quicker and have more appointments lots some of us do not have computers to log on to your online

November 3, 2026 at 10:20 am

Good

When I called the surgery for the request to home visit and a telephone conversation with the doctor. It was done to my satisfaction.

Fine. Nothing to add

November 3, 2026 at 10:20 am

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