Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Dr took his time to explain everything,knowing the GP,it helps,it provides confidence,and reassures you.

Excellent consultation and my care reviewed,and follow up test planned by my excellent GpS manager and Practice Nurse

August 5, 2026 at 4:46 pm

Good

August 5, 2026 at 4:52 pm

Very poor

It is very very very difficult to get appointment with Doctor
You call you wait in Que or ask for call back then you are told call back in the morning only to be told appointments full
And this process can last days before you get an appointment and after all this you get a virtual appointment

Answer the telephone in a timely manner
Business norm is 3 rings – double or triple that not waiting for 45 minutes !

August 5, 2026 at 4:58 pm

Very good

August 5, 2026 at 5:19 pm

Good

August 5, 2026 at 5:40 pm

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