Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

August 5, 2026 at 9:46 am

Good

Explained good

Yes as i have dematiea face to face is more acceptable

August 5, 2026 at 9:47 am

Neither good nor poor

Poor service regarding urgent medication requests. Sometimes have to chase up many times to get amended prescription. This should be done straight away on same day.

There should be quick response regarding urgent medication changes.

August 5, 2026 at 9:47 am

Very good

This surgery has exceptional doctors. Always kind and caring in their approach. The reception staff also really good, always try to accommodate and provide the best type of appointment. I have always been able to get a doctors appointment when I have needed. I often have to get my mum an appointment and her ongoing care form the team has been exceptional. Thank you.

The only thing I would note is sometimes there is a delay in scanning the relevant hospital correspondence onto the patient record.

August 5, 2026 at 9:47 am

Very good

My satisfaction

August 5, 2026 at 9:50 am

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