Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Very quick and on time

N/A

June 8, 2026 at 9:46 am

Very good

Very nice environment. Healthcare professional was very attentive and gently with the blood test.

Nothing needs to change. Experience was exceptional.

June 8, 2026 at 11:23 am

Very poor

The lift was out of order and the appointment was upstairs and due to my wait for my knee replacement, climbing stairs is very difficult and painful.

Should have made alternative arrangements as I was not the only patient struggling to go upstairs for an appointment with the lift being out of order.

June 8, 2026 at 12:43 pm

Very poor

The lift was out of order and my appointment was upstairs which was difficult for me as my left hip is causing extreme pain and I’m using a walking stick for support. Therefore climbing the stairs was difficult.

Made alternative arrangements for people with disabilities and difficulty climbing the stairs.

June 8, 2026 at 12:50 pm

Very good

Today went for blood test the nurse was good also she tells you what to do before you come for blood test!

June 8, 2026 at 2:26 pm

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