Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Good | May 1, 2026 at 11:35 am | ||
Very poor | SHMC are not really providing online patient triage as they’ve limited the categories to a very small list. It’s almost useless and you still need to call at 8am Feels like there doing the bare minimum to tick boxes for the new GP contract while avoiding the actual triage work and relying on people giving up on the phone to limit their work. | May 1, 2026 at 11:36 am | |
Good | They lady whom I hady appointment with was very welcoming and reassuring. Lovely lady. | Reception staff could be more customer friendly and could do with a smile and greet | May 1, 2026 at 11:36 am |
Neither good nor poor | I tried the triage page on the website to avoid phoning at 8am. That page is very poorly designed and didn’t give me the service I required. I ended up phoning at 8am. | Redesign the triage page on the website | May 1, 2026 at 11:36 am |
Poor | Hard to take an appointment | Receptionist some time rude with patients I think they need a training for that. | May 1, 2026 at 11:36 am |