Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Poor

The only reason I am giving this score is due to the staff working in reception. There was a lad and a young girl and no hello or a smile.
Thee nurse I saw was really friendly and helpful and can’t fault her. It’s just a shame reception was a let down.

Maybe training on customer service may help. Those working frontline should be welcoming as they are the first impression we make.. Nobody wants to attend the surgery unless they have to but a smile or a hello doesnt cost anything.

April 23, 2026 at 9:03 am

Neither good nor poor

Can’t get appointments quickly

April 23, 2026 at 2:59 pm

Very good

April 23, 2026 at 4:18 pm

Very good

The nurse was so friendly and made me feel at home. I want her to do my blood next time

I prefer to speak to a senior doctor when it’s a serious heart issue. I am a heart patient so please can that can be allowed.

April 23, 2026 at 9:00 pm

Very good

The lady doctor didn’t keep me waiting and was very kind and friendly.

Nothing.

April 24, 2026 at 3:04 pm

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