Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

Very good comunication

Improve your telephone system

May 14, 2024 at 5:02 pm

Good

Making appointment which took over 60 minutes and doctor phoning at wrong time when it was noted that I can access phone after 4pm was very poor but finally actual appointment with doctor was good

Appointment making process is very poor. Why can’t we book none urgent appointments earlier. Why 8am phone call when a lot of is are working and cannot access our phones

May 14, 2024 at 10:39 am

Very good

Excellent

Everything is good.

May 13, 2024 at 8:40 pm

Very good

May 12, 2024 at 8:07 pm

Neither good nor poor

May 12, 2024 at 7:14 pm

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