Your comments and suggestions are welcome to improve the quality of our service. [Is there a post box for these? If so where?]
Friends and Family Test
You can also leave feedback based on your visits and appointments to the medical centre. Please access the Friends and Family Test page.
If you are unhappy with any service or with any member of the practice team and would like to complain:
- First talk the problem through with the Practice Manager or a Senior Receptionist.
- Put your concerns in writing to us so that we can investigate and write to you to resolve your concern.
If you are still unhappy and wish to take the matter further, contact
NHS England
Customer Services
PO Box 16738
B97 9PT
Tel: 0300 311 22 33
